SHIPPING & FAQ
HOW MUCH IS SHIPPING?
Shipping is available at a flat rate of $5.99 CAD.
DOES THIS INCLUDE INTERNATIONAL SHIPPING?
It most certainly does! Depending on where your order is being shipped, there may be applicable duties.
WHEN WILL MY ORDER BE SHIPPED?
Orders are typically sent out within 1-3 business days once it has been placed.
WHAT IS YOUR RETURN POLICY?
I am currently unable to offer returns, exchanges or refunds, but I am working towards making this available!
If there are any issues with the product(s) you have received, please do no hesitate to contact CRYSTINEFLETCHERSTUDIOS@GMAIL.COM
All orders are mailed through with Canada Post regular postage. I am currently unable to order tracking on orders.
CRYSTINEFLETCHER.CA is not responsible for any lost or stolen packages once there has been a confirmed delivery. By placing an order, customers accept full responsibility for any loss or damage to these items.
The customer is responsible for their package if it is returned to sender, marked as unclaimed, or incorrect address. I am not currently able to offer free shipping back to the customer.
By placing an order through CRYSTINEFLETCHER.CA you agree to these terms and conditions.
DO YOU TAKE COMMISSIONS? ARE YOU ABLE TO CUSTOMIZE ANY ARTWORK?
I am able to do some commissions and customizations. Please contact CRYSTINEFLETCHERSTUDIOS@GMAIL.COM to see if what you have in mind is doable, and to discuss pricing. I'd love to hear your ideas!
WHAT ECO-FRIENDLY PACKAGING IS USED WITH YOUR PRODUCTS?
All plastic sleeves used to protect prints & cards are comprise of Polylactic Acid (PLA), a plant-derived alternative to traditional poly bags. All products are printed using either soy-based inks or laser printing methods, and always on sustainably sourced paper. Backing boards & shipping envelopes are manufactured using a minimum of 60% recycled materials.